At Designer Art, we take great care to ensure every piece reaches you in perfect condition. However, if your order arrives damaged, we’re here to help.
How to Request an Exchange
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Contact us within 48 hours of receiving your order.
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Share your order number and clear photos of the damaged item
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Our team will review your request and arrange a replacement if eligible.
Important Conditions
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The item must be unused, unwashed, and in its original packaging.
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Since our outfits are free size, please check your order before giving it to your tailor for alterations.
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Once altered, the exchange policy will no longer apply.
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Exchanges are offered only for items damaged during delivery.
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We do not offer refunds; only exchanges or store credit.
Processing Time
Once approved, we will process the exchange within 3–4 working days (delivery timelines may vary by location).
Contact Us
Email: online@designer-art.com
Phone: +923211965291